Payment Gateway

Access Studio is a Melbourne-based Accessibility Consultancy. Our website address is: https://www.accessstudio.com.au.

Access Studio is committed to protecting the privacy of personal information which the organisation collects, holds and administers. Personal information is information which directly or indirectly identifies a person.

The purpose of this document is to provide a framework for Access Studio in dealing with privacy considerations and sets out our commitment to and compliance with privacy law in the country of Australia.

Access Studio collects and administers a range of personal information for its primary function. The organisation is committed to protecting the privacy of personal information it collects, holds and administers.

Access Studio recognises the essential right of individuals to have their information administered in ways in which they would reasonably expect – protected on one hand, and made accessible to them on the other. These privacy values are reflected in and supported by our core values and philosophies. Access Studio remain open to communication and upon receiving requests pertaining to individual personal information, Access Studio will require the requester to provide identification.

Access Studio are bound by Victorian Privacy Laws, the Information Privacy Act 2000, as well as other laws, which impose specific obligations when it comes to handling personal information. Access Studio has adopted the respective Privacy Principles contained in the Victorian Privacy Laws as minimum standards in relation to the handling of personal information.

In broad terms, this means that Access Studio:

1. Collects only information which the organisation requires for its primary function/s;
2. Ensures that stakeholders are informed as to why collection of personal information is required and how Access Studio administer the information gathered;
3. Use and disclose personal information only for our primary function/s or for, a directly related purpose, another purpose with the person’s consent;
4. Store personal information securely, protecting it from unauthorised access; and
5. Provide stakeholders with access to their own information, and the right to seek its correction.

Access Studio will:

1. Only collect information that is necessary for the performance and primary function/s of Access Studio.
2. Notify stakeholders about why we collect the information and how it is administered.
3. Notify stakeholders that this information is accessible to them.

Access Studio is a Melbourne-based Accessibility Consultancy. Our website address is: https://www.accessstudio.com.au.

Access Studio applies terms and conditions to the purchase of our services. These terms and conditions cover the scope of services to be provided, contract management, client responsibility, fees, payment terms, liability and other contractual arrangements. These terms and conditions are stipulated in the individual Short Contract Form (provided below), provided within each fee proposal which is signed by both parties prior to commencement of work.

General descriptions of services provided by Access Studio are set out in our website. General descriptions are provided as a guide only, and do not constitute professional advice.

A signed Fee Proposal between Access Studio and the client will determine the type, scope and fee for services to be provided by Access Studio to meet client, statutory and regulatory requirements.

No variation of the signed Fee Proposal, whether about the description of services, fees or otherwise, can be made unless the variation is agreed by Access Studio and the client in writing.

Access Studio undertakes to deliver all services:

• As pre-agreed in the signed Fee Proposal between Access Studio and the client
• With reasonable care and skill
• For a reasonable fee and payment terms as pre-agreed in the signed Fee Proposal between Access Studio and the client
• Within a reasonable timeframe as pre-agreed in the signed Fee Proposal between Access Studio and the client.

It is the responsibility of the client to:

• Ensure that the specification provided for services in the Fee Proposal is accurate and meets client needs
• Co-operate with Access Studio in matters relating to the provision of services, for example to provide us and our authorised employees with access to any premises under the clients control as required, to provide all information required to perform a service, and obtain any necessary licenses and consents as required to perform a service
• Make payment to Access Studio when payment is due as pre-agreed in the signed Fee Proposal between Access Studio and the client
• Undertake any other responsibilities stipulated in the pre-agreed signed Fee Proposal between Access Studio and the client.

1. The Consultant shall provide to the Client the consulting services described in the accompanying letter together with such other services as may be agreed from time to time (the “Services”).

2. The Consultant shall provide the Services with such skill, care and diligence as is generally exercised by competent members of the consulting profession performing services of a similar nature, at the time the Services are provided.

3. The Services will be performed at either or both the site of the project (the “Site”) or at other places reasonably required by the Client. Where the locations of the Consultant’s work are not under the Consultant’s control (including the Site), the Client must provide reasonable access to allow the Consultant to fulfil its obligations (including to provide the services).

4. The Client shall, at its own cost, as soon as practicable make available to the Consultant all information, documents and other particulars relating to the Client’s requirement for the project as is necessary for the Consultant to carry out the services as expressly set out in this Agreement (the “Requirements”). The Consultant is entitled to rely on such information, documents and other particulars as are provided by the Client pursuant to or in connection with this Agreement.

5. The Client shall pay to the Consultant:
   • The Fee and the Reimbursable Expenses as set out in the accompanying letter together with such other amounts in respect of other services agreed to be provided;
   • Reasonable adjustments to the Fee and the Reimbursable Expenses to reflect the additional costs, expenses, liabilities, losses or other amounts incurred or suffered by the Consultant in the performance of the Services and arising out of or in connection with any event or matter beyond the Consultant’s control; and
   • to the extent that amounts payable under this Agreement are not expressed to be GST inclusive, an additional amount for the GST incurred by the Consultant in relation to the supply of the Services (“GST”).

6. The Consultant may claim payment in accordance with the times set out in the accompanying letter or, if no time is set out, monthly in arrears. The Client must pay to the Consultant, without set-off or deduction:
   • The amount payable under this Agreement for the Services provided during the relevant period, within 30 days of the Consultant’s invoice; and
   • The GST payable under this Agreement for the Services provided during the relevant period, within 30 days of receiving a valid tax invoice.

7. If the Client does not pay the Consultant in accordance with this Agreement then, without prejudice to any other rights or remedies the Consultant may have, interest will be payable from the date of invoice until payment at a rate per annum equal to the Unsecured Personal Overdraft Rate as most recently published by Westpac, plus 1% per annum.

8. To the maximum extent permitted by law:
   • subject to paragraphs (b), (c) and (d) below, the Consultant’s liability to the Client arising out of or in connection with this Agreement (including the performance or non-performance of the Services), whether under the law of contract, in tort, in equity, under statute or otherwise, shall be limited in aggregate to the amount specified in the accompanying letter or $300,000, if no amount is stated in the letter.
   • the Consultant is not liable to the Client in respect of any indirect, consequential or special losses (including loss of profit, loss of business opportunity and payment of liquidated sums or damages under any other agreement);
   • the Consultant shall be deemed to have been discharged from all liability in respect of the Services whether under contract, in tort, in equity, under statute or otherwise, at the expiration of the period specified in the accompanying letter, or if no date is specified, on the expiration of 3 years from the completion of the Services;
   • if, and to the extent that, any of this clause is void as a result of section 64 of the Competition and Consumer Act 2010 (Cth) in Schedule 2, then the Consultant’s liability for a breach of a condition or warranty is limited to:
     • the supplying of the relevant Services again; or
     • the payment of the cost of having the Services supplied again.

9. Subject to the Client complying with its obligations under the Agreement, the Consultant grants to the Client a non-exclusive, royalty free and irrevocable licence to use (and allow others to use) any intellectual property (including all drawings, reports, specifications, bills of quantity, calculations and other documents, including “works” as defined in the Copyright Act 1968 (Cth) created or produced by the Consultant) arising out of provision of the Services (“IP Rights”) for the purposes of completing the Project. As between the Client and the Consultant, the ownership of the IP Rights vests in the Consultant.

10. Neither the client nor the Consultant shall disclose to third parties or use for any purpose (other than providing or benefiting from the Services) any information provided by the other unless:
    • required by law;
    • the information is already generally known to the public; or the other consents to the disclosure.

    All documentation and materials containing confidential information provided by one party to the other shall be returned upon request.

11. Any dispute or difference (“Dispute) between the Client and the Consultant may be notified by a party to the other party and the parties shall:
    • firstly, meet to negotiate, in good faith, resolution of the Dispute; and
    • secondly, if negotiation fails to achieve a resolution of the Dispute within 5 working days of the notification of the Dispute, attend mediation, administered in accordance with procedures as set out by the Institute of Arbitrators and Mediators Australia,
    • provided that this provision shall not prevent the Consultant from instituting legal action at any time to recover moneys owing by the Client to the Consultant.

12. The Client may, without prejudice to any other rights or remedies it may have, by written notice served on the Consultant terminate its obligations under this Agreement:
    • if the Consultant is in breach of the terms of the Agreement and the breach has not been remedied within 28 days of a written notice served by the Client on the Consultant specifying the breach and requiring the breach to be remedied; or
    • upon the Client giving the Consultant 60 days’ written notice of its intention to do so; or
    • if the Consultant informs the Client that it is insolvent, becomes bankrupt, or becomes subject to any official management, receivership, liquidation, provisional liquidation, voluntary administration, winding up or external administration (“Insolvency Event”).

13. The Consultant may, without prejudice to any other rights or remedies it may have, by notice in writing served on the Client suspend its obligations under this Agreement:
    • immediately by written notice if the Client has failed to pay in accordance with this Agreement; or
    • if the Client is in breach of any of the other terms of the Agreement and the breach has not been remedied within 10 working days (or longer as the Consultant may allow) of a written notice served by the Consultant on the Client specifying the breach and requiring the breach to be remedied.

14. The Consultant may, without prejudice to any other rights or remedies may have, terminate its obligations under this Agreement:
    • if the breach referred to in clause 13(a) has not been remedied within 5 days of a written notice served by the Consultant on the Client specifying the breach and requiring the breach to be remedied; or
    • if the Client is in breach of any of the other terms of the Agreement and the breach has not been remedied within 28 days of a written notice served by the Consultant on the Client specifying the breach and requiring the breach to be remedied; or
    • upon the Consultant giving the Client 60 days’ written notice of its intention to do so; or
    • if an Insolvency Event occurs in relation to the Client.

15. If the Consultant considers it appropriate to do so, it may, with the Client’s prior approval, which shall not be unreasonably withheld or delayed, engage other consultants to assist the Consultant in specialist areas. The other consultant shall be engaged at the Client’s risk, cost and expense, and on its behalf.

16. Neither party may assign, transfer or sublet any obligations under this Agreement without the written consent of the other. Unless stated in writing to the contrary, no assignment, transfer or subletting shall release the assignor from any obligation under this agreement.

17. In the interpretation of this Agreement, no rule of construction applies to the disadvantage of one party on the basis that it put forward this Agreement or any part of.