An Access Management Plan may be needed where accessibility relies on more than the physical design alone. This may include existing buildings with constraints, temporary works, staged construction, public venues, community facilities, education settings, hospitality venues, health facilities, workplaces or sites with operational procedures that affect how people access the environment.

A well-prepared Access Management Plan can help building owners, operators, project teams and facility managers understand their responsibilities, manage risks and improve the everyday experience of people with disability, older people, families, staff, visitors and other users.

It can also assist where project stakeholders need a documented plan to support approval conditions, demonstrate due diligence, guide staff processes or provide a clear strategy for improving accessibility over time.

• Assessment of the existing or proposed access arrangements.
• Identification of physical, operational or procedural barriers.
• Advice on accessible paths of travel, entries, amenities, parking, signage and wayfinding.
• Consideration of Universal Design principles and intuitive navigation.
• Practical management strategies, responsibilities or staged improvement actions.
• Recommendations that balance user needs, compliance obligations and operational realities.

Our access consultants prepare Access Management Plans that are practical, clear and tailored to the way a building or site is used. We focus on recommendations that can be understood by project teams, operators and facility managers, while keeping accessibility, dignity and usability at the centre of the process.